Please note that orders placed between 20th September 2018 and 17th October 2018 may only be processed on, or after, the 17th October 2018.
Orders for downloadable products will be processed immediately.
We are also still available to assist via email.

Teddytech's Privacy Policy

Overview

Teddytech respects each individual's right to personal privacy. Please read this Privacy Policy agreement which applies to the Teddytech website. By using the Teddytech website, you signify your acceptance of our Privacy Policy. If you don’t agree with this Privacy Policy, please don’t continue to use the website. This Privacy Policy explains what information is collected through the website and how such information is used and the choices that you have.

Information Collection, Use & Disclosure

We aim to provide an efficient and customized experience when you visit Teddytech’s website and collecting information from you will enable us to:

  • assist in making the site easier for you to use;
  • find information, products and services quickly and
  • advise you of new information, products and services that we offer.

We collect and use information through our website only in ways disclosed in this statement and Teddytech does not rent, sell, trade or disclose your personal information to anyone, except that:

  1. your personal information is used to process your order and provide you with customer service;
  2. to communciate with you about the Teddytech website and your orders and deliveries, our new products, special offers and newsletters.
  3. In order to deliver products to you, your details such as your name, address and phone number are obviously available to service providers such as the SA Postal Service and courier companies, whichever method is being used to deliver your order.
  4. Such personal information is released, for example if required to disclose such information by law.
  5. If participating in a Teddytech promotion/competition, we may publicly disclose the name of the winner’s.

We collect general data that is not personally identifiable information to determine how people use our website and its services, such as your IP address; the type of browser you use; the pages on our website that you have visited; which files are downloaded most frequently; advertisements and links that you have clicked on. Analyzing this data allows us to improve the offerings and performance of our site, resulting in a better online experience.

Cookies

What are Cookies? Like many online websites, this website employs cookies. Cookies are used to enable you to navigate our website speedily; to recognize you when you return to our website; to track your website usage when you select products, place them in an online shopping cart and purchase those products.

Cookies are small pieces of information that are stored as text files by your Internet Browser on your computer’s hard drive and most browsers are set to accept cookies. NOTE: This website’s cookies don’t and can’t access any user’s hard drive to gather their confidential information.

You can refuse to accept cookies by activating the setting on your browser, however, if you select this setting, you may be unable to use this website to its fullest advantage.

Data Security

We use SSL encryption (Secure Sockets Layer “SSL”) to protect your personal information online and we also take steps to protect your personal information in our premises. SSL technology enables encryption of sensitive information to provide you with a safe and secure shopping experience.

Corrections / Opt Out

Should you wish us to:

  • correct or update your personal information and/or
  • stop sending emails to your email address.

Kindly contact us via our Contact Page and we will make the necessary changes.

Links to Other Web Sites

Teddytech may offer links to other websites, and when clicking on them, please review their Privacy Policies as their standards may differ from ours. Some websites offer chats, forums or message boards, so be advised that any information posted in these venues becomes public knowledge and Teddytech is not responsible for the use of any information or content that you have exposed to the public through your use of such chats, forums or message boards. This Privacy Policy does not apply to the practices of any companies or individuals that Teddytech does not control or any websites that you link to from the Teddytech website.

Offline Collection, Use & Disclosure Information

Information may also be collected offline and such information collection, use and disclosures are treated in the same manner as our online practices.

Telephonic Orders:

If you phone us to place an order, we will ask only for the personal information required in order to place and execute your order.

Faxed Orders:

If you fax your order and details to us, we will act upon the faxed request from yourselves and then store it safely or shred the fax if there is no need to retain this information.

Updates to this Privacy Policy

We reserve the right to change/update this Privacy Policy and you are advised to check for any such changes posted on this website, from time to time, for revised policy information. Please be aware that your continued use of this website, following the posting of changes, will mean that you accept those changes. If you have any questions about the Privacy Policy, kindly contact us via our Contact Page