Teddytech's Terms of Use


Kindly refer to our Privacy Policy, which is incorporated into and forms a part of our Terms of Use.

Use of our Website

These are the terms and conditions (as amended from time to time) governing the use of this website and the agreement operates between us and you. These Terms set out the rights and obligations of all users (You) and those of Teddytech (Us/Our/We) in relation to the goods and services offered by us through this website and are designed to protect your rights as a valued customer and to protect our rights as a business.

In order to purchase products from our website, you must be over 18 years of age and when placing an order you undertake that all details you provide to us are true and accurate.

You agree that our website will be used to make legitimate enquiries or place orders and will not make any false or fraudulent orders.

We reserve the right to refuse to post, or to remove, any content posted by a user that is, or may be, defamatory, obscene, unlawful, profane, false, misleading, infringes the rights of a third party or is harmful in any way.

Our website is hosted, controlled and operated from the Republic of South Africa, and thus South African Law and the jurisdiction of the South African courts govern the use or inability to use our website.

This service is provided by Teddytech on an “as is” basis and “as available” basis and Teddytech reserves the right to modify, suspend or discontinue the service, in its sole discretion, at any time and without notice. You agree that Teddytech is and will not be liable to you for any modification, suspension or discontinuance of service.

By using our website or placing an order through it, you are consenting to be bound by these Terms and our Privacy Policy. If you do not agree to all the Terms and the Privacy Policy, do not place an order.

Service Availability

Items offered on this website are available for delivery to customers within the borders of South Africa, and on request, beyond its borders and internationally.

Availability of Products

All orders for our products are subject to availability. In the event of us awaiting delivery of certain stocks, or certain products no longer being in stock or available, or us experiencing difficulty in obtaining stocks from suppliers, we reserve the right to suggest/provide you with information of substitute products of an equal or higher value.

Refusal of Order

Teddytech reserves the right to withdraw any products from our website at any time and/or to remove or edit any materials or content on our website. We will not be liable to you or any other third party by reason of our withdrawing any product from our website, removing or editing any materials or content on our website or for refusing to process or accept an order after we have received such order

Product Colours

You could experience a variance in the colours of our products displayed on our website as a result of the monitor you are using.


The price of our products will be as stipulated on our website from time to time, except in cases of obvious error. We attempt to ensure all prices on our website are accurate, however, errors may occur and we are under no obligation to provide the products to you at the incorrect price. The prices on our website include VAT but exclude delivery costs, which will be added to the total amount due.

The costs of imported products and services may fluctuate and therefore prices are liable to change at any time.


Payments in South Africa can be made by VISA, Mastercard, American Express, Diners Club cards, via EFT (Electronic Funds Transfer) into our bank account (our banking details supplied on request) or PayPal. Should you be an international purchaser, kindly contact us on our Contact Page

Product Returns

Whilst we pride ourselves on supplying you with quality products, and we would like you to be entirely happy with your purchase from us, there could be an occasion where you consider that the product does not conform once you are in receipt of such product. Kindly advise us immediately (or within 7 days of receipt of your order) via our Contact Page with details of the product (and/or its damage) and return it to us, together with a copy of your invoice/receipt and we will notify you of a replacement or refund.

Intellectual Property Rights

All intellectual property on the our website, including but not limited to software, databases, information, content, design elements, text, graphics, drawings, images, icons, logos, trade names and service marks, whether registered or not, is the property of Teddytech and is expressly reserved and protected. You are not permitted to publish, manipulate, distribute or otherwise reproduce, in any format, any of the content or copies of the content supplied to you of which appears on this website nor may you use any such content in connection with any business or commercial enterprise.

Liability and Disclaimers

The material displayed on our website is provided without any guarantees, conditions or warranties as to its accuracy. Our liability in connection with any product purchased through our website is strictly limited to the purchase price of that product.

Disclosures required in terms of Section 43 of the Electronic Communications and Transactions Act 25 of 2002.

The Electronic Communications and Transactions Act of 2002, (downloadable at http://www.info.gov.za/gazette/acts/2002/a25-02.pdf), states that when goods or services are offered by way of certain electronic transactions, the following information about us must be made available to customers on our website where the goods or services are being offered:

Thread Bears cc t/a Teddytech
49 Florida Road, Durban 4001

Amendment to the Terms of Use

We reserve the right to amend or change the Terms of Use at our discretion, from time to time.